Return & Refund Policy
RETURN & REFUND POLICY
We want you to be 100% satisfied with your purchase. If for any reason you are not happy with your item, you may return it within 7 days of delivery.
To be eligible for a return:
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Item must be unused, uninstalled, and in original condition
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All original packaging, accessories, and tags must be included
Please note:
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Return shipping charges are the responsibility of the customer unless the item is defective or there was a mistake in the order.
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Customized or heavily used products cannot be returned.
Refunds
Once we receive the returned item and confirm its condition:
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Refunds will be issued to your original payment method
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Processing can take up to 7–10 business days
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You will be notified by email when the refund has been initiated
Defective or Damaged Items
If your item is received defective, damaged, or incorrect, contact us immediately at:
📧 : @jslights67@gmail.com
We will:
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Replace the item OR
-
Issue a full refund
(whichever you prefer)
Please include photos of the damage/defect so we can process it quickly.
@jslights.com (or your store contact email)
We will:
-
Replace the item OR
-
Issue a full refund
(whichever you prefer)
Please include photos of the damage/defect so we can process it quickly.
